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Security in BigTime

We are committed to ensuring the security of your data. This article outlines BigTime’s encryption practices, system protection measures, and how you can report security concerns.

  • How does BigTime handle encryption?
    BigTime uses a mix of encryption technologies to protect data in transit and at rest. All traffic and data are encrypted to ensure the highest levels of security.

  • How does BigTime protect its infrastructure?
    BigTime follows industry-standard practices, including:

    • Regular reviews of security practices.
    • Endpoint protection and monitoring.
    • Use of AWS services like GuardDuty and Web Application Firewalls.
    • Cloudflare DNS and enhanced protection against attacks.

    These measures help ensure that our systems remain secure and resilient against threats.

  • How is administrative access to BigTime systems secured?

    Administrative access is governed by the principle of least privilege:

    • Access is restricted to only what is necessary for each role.
    • Whenever possible, access is controlled through our centralized identity management platform. 
    • Multi-factor authentication (MFA) and activity monitoring are enforced to enhance security.
  • Does BigTime have written security policies?
    Yes, BigTime maintains a variety of written security policies and procedures, which are communicated throughout the organization. These policies are regularly reviewed to ensure they meet industry standards.

  • Does BigTime enforce strong passwords?
    Yes, BigTime requires strong passwords. Additionally, we support integration with most SSO providers to meet your organization’s authentication needs.
  • How is user security organized within BigTime?
    BigTime offers role-based permissions with a high level of customizability, enabling administrators to manage access to login, projects, reports, and other sensitive areas.

  • I think I found a vulnerability. How do I report it?
    If you discover a vulnerability or suspect a breach, please report it to security@bigtime.net. Our team will review the issue and respond promptly.
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